Your Privacy at bl77

This Privacy Policy ("Policy") describes how bl77 ("bl77," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "Player," or "User") who access or use the bl77 online gaming platform at bl77.vip (the "Platform"). This Policy forms part of the bl77 Terms & Conditions and should be read alongside them.

By registering an account, accessing the Platform, or otherwise interacting with bl77, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

1. Overview

bl77 operates as an online gaming and entertainment platform serving Filipino players. In the course of providing our services — including account management, game access, payment processing, customer support, and regulatory compliance — we necessarily collect and process certain personal information. We are committed to handling this information responsibly, transparently, and in accordance with applicable Philippine data protection law.

We do not sell your personal data to third parties. We do not use your data for purposes beyond those described in this Policy without your explicit consent. Your trust is fundamental to how bl77 operates, and we take our data protection obligations seriously.

2. Personal Data We Collect

bl77 collects the following categories of personal data:

Category	Examples
Identity Data	Full legal name, date of birth, government-issued ID number, nationality
Contact Data	Mobile number, email address, residential address (city/province)
Account Data	Username, encrypted password, account preferences, communication settings
Financial Data	GCash number, bank account details (for withdrawals), transaction history, deposit and withdrawal records
Gaming Data	Game history, wager amounts, win/loss records, session duration, bonus usage
Technical Data	IP address, device type, browser type and version, operating system, time zone
Usage Data	Pages visited, features used, click patterns, session timestamps
Communications Data	Support chat transcripts, email correspondence, feedback submissions

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming assessments or regulatory compliance.

3. How We Collect Your Data

bl77 collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from security partners; payment confirmation data from GCash, Maya, and banking partners.
• Regulatory sources: Information shared with bl77 by PAGCOR or other regulatory bodies as required by law.

4. Why We Use Your Personal Data

bl77 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your bl77 account, including authentication and password recovery.
• Service delivery: To provide access to games, process bets, calculate winnings, and deliver the full bl77 gaming experience.
• Payment processing: To process deposits and withdrawals through your chosen Philippine payment method, and to maintain accurate financial records.
• Identity verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and anti-money laundering laws.
• Regulatory compliance: To meet our obligations under Philippine law, including reporting requirements to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.
• Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
• Responsible gaming: To monitor gaming patterns, enforce self-exclusion requests, and provide responsible gaming tools and interventions where appropriate.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have opted in to receive such communications.
• Platform improvement: To analyze usage patterns and improve the bl77 Platform's features, performance, and user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, bl77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the bl77 Terms & Conditions, including account management, game delivery, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLC reporting requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and optional data uses, where you have provided explicit, informed consent. You may withdraw consent at any time.

6. Sharing Your Personal Data

bl77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis:

• KYC and identity verification providers: To verify your identity and age as required by regulation.
• Payment processors: GCash, Maya, and banking partners, to process your financial transactions.
• Fraud prevention and security services: To protect the Platform and its users from fraudulent activity.
• IT and hosting providers: Cloud infrastructure and data hosting partners who process data on our behalf under strict data processing agreements.
• Regulatory authorities: PAGCOR, AMLC, and other Philippine government bodies, where disclosure is required by law or regulatory order.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants, where necessary for legal proceedings or regulatory compliance.

All third-party service providers who process personal data on behalf of bl77 are contractually required to maintain appropriate security standards and to process data only for the purposes specified by bl77.

7. Data Retention

bl77 retains your personal data for as long as necessary to fulfill the purposes described in this Policy, and in accordance with applicable legal and regulatory requirements. Specific retention periods include:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR and AMLC regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

8. Security Measures

bl77 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bl77 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits and vulnerability assessments of the Platform;
• Multi-factor authentication options for player accounts;
• Secure, access-controlled data centers for all hosted infrastructure;
• Staff training on data protection obligations and security best practices.

While bl77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, bl77 will notify affected users and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012 and its Implementing Rules.

9. Cookies and Tracking Technologies

bl77 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the Platform is used.

We use the following types of cookies:

• Essential cookies: Required for the Platform to function correctly, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience.
• Analytics cookies: Collect anonymized data about how players use the Platform, helping us identify areas for improvement.
• Marketing cookies: Used to deliver relevant promotional content based on your activity on the Platform. These are only active where you have consented.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the bl77 Platform. Your cookie preferences can also be updated at any time via the cookie settings panel on the Platform.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bl77:

• Right to be informed: You have the right to know what personal data bl77 collects about you and how it is used — which is the purpose of this Policy.
• Right of access: You may request a copy of the personal data bl77 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your bl77 account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing based on legitimate interests.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the bl77 Data Protection Officer via the contact details in Section 13 of this Policy. bl77 will respond to all verified data subject requests within thirty (30) days of receipt.

11. Minors and Age Restriction

The bl77 Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine law and PAGCOR regulations. bl77 does not knowingly collect personal data from individuals under the age of 21.

If bl77 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any deposits will be returned through the original payment method. If you believe a minor has registered on the bl77 Platform, please contact our support team immediately.

bl77 conducts age verification as part of the KYC process for all registered accounts. Players may be required to submit a valid government-issued ID to confirm their age before withdrawals are processed.

12. Changes to This Privacy Policy

bl77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, bl77 will notify registered players via their registered contact information or by posting a prominent notice on the Platform.

The date of the most recent revision is displayed at the top of this page. Your continued use of the bl77 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how bl77 protects your data.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the bl77 Data Protection Officer:

• Live Chat: Available 24/7 via the bl77 Platform
• Email: [email protected]
• Support Hours: Daily, 8:00 AM – 12:00 MN PHT (GMT+8)

For complaints that cannot be resolved directly with bl77, you may contact the National Privacy Commission of the Philippines at [email protected] or visit their official website.